Shipping policy
Of course. The provided text contains a mix of shipping details, a returns policy, and an FAQ. I have extracted all the relevant information and organised it into a clear, professional shipping policy.
Information related to returns, refunds, and product-specific questions has been removed as it belongs in separate policy documents or FAQ sections.
Shipping Policy
Last Updated: 21 September 2025
1. Order Processing & Dispatch
We are committed to dispatching your order promptly.
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Orders are typically processed and dispatched on the same or next business day (Monday to Friday).
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The cut-off time for Friday dispatch is 12:00 PM.
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Please note that orders are not dispatched on UK public holidays. We will dispatch them on the next business day.
2. UK Shipping Services
Enjoy FREE Yodel delivery (2-5 days) on all UK orders over £40!
- Yodel Tracked (2-5 working days) - £2.23
- Evri Tracked (1-3 working days) - £3.05
Need it faster?
- Royal Mail Tracked 24 (Next working day) - £3.85
- DPD Tracked 24 (Next working day) - £5.35
Live Locally?
- Local Delivery (Same/Next Day) - Just £1.50 for the Hastings area.
3. International Shipping
We ship to customers outside of the UK.
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Shipping Costs: International shipping costs are calculated at checkout and are based on the weight and destination of your order.
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Customs, Duties, and Taxes: Please be aware that customers are responsible for any customs duties, taxes, or import fees levied by their country upon arrival. Onesociety is not responsible for these charges.
4. Important Information
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Courier Delays: Once an order is dispatched, delivery is handled by the courier (e.g., Royal Mail). Onesociety is not liable for delays caused by the postal service. However, if you experience a significant delay, please contact us, and we will assist you.
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Pricing: Shipping prices are subject to change without prior notice.
5. Contact Us
If you have any questions about our shipping policy or the status of your order, please contact us at sales@onesociety.co.uk.
