This Privacy Policy describes how onesociety.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at sales@onesociety.co.uk or by mail using the details provided below:

Onesociety, 12-14 Maunsell Road, Castleham Industrial Estate
St Leonards-On-Sea
East Sussex
TN38 9NN
01424 834691

Of course. Here is a revised and streamlined version of your privacy policy, written in a professional tone with unnecessary or placeholder information removed.

This version is focused on clarity and readability for your customers, assuming a standard UK-based Shopify store configuration.

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Privacy Policy

Last Updated: 21 September 2025

1. Introduction

This Privacy Policy describes how Onesociety ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from onesociety.co.uk (the "Site").

Contact Information

If you have any questions about this policy, need more information about our privacy practices, or wish to make a complaint, please contact us via email or post:

• Email: sales@onesociety.co.uk

• Mail: Onesociety, 12-14 Maunsell Road, Castleham Industrial Estate, St Leonards-On-Sea, East Sussex, TN38 9NN, United Kingdom

2. How We Collect and Use Your Personal Information

When you interact with our Site, we collect certain information to provide and improve our services.

Information you provide to us:

• Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

  • Purpose: To process your payment, arrange for shipping, provide invoices and order confirmations, communicate with you, and screen for potential risk or fraud.

• Customer Support Information: When you contact us for support, we collect the information you provide in your communications.

  • Purpose: To provide you with assistance and improve our customer service.

Information we collect automatically:

• Device Information: When you visit our Site, we automatically collect your IP address, browser version, time zone, and information on how you interact with the Site (e.g., pages viewed, search terms), using cookies and similar tracking technologies.

  • Purpose: To ensure the Site loads correctly and to analyse usage data to optimise the user experience.

3. Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers to help us operate our business and fulfil our contract with you.

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• We share information with payment gateways, shipping partners, and other service providers as necessary to process your order.

• We may share your Personal Information to comply with applicable laws and regulations, respond to a lawful request for information, or to otherwise protect our rights.

4. Behavioural Advertising and Analytics

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

• We use Google Analytics to help us understand how our customers use the Site. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information about how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page at www.networkadvertising.org.

You can opt out of targeted advertising via these common links:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

5. Lawful Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA) or the UK, we process your personal information under the following lawful bases:

• Your consent.

• The performance of the contract between you and the Site.

• Compliance with our legal obligations.

• Our legitimate interests, which do not override your fundamental rights and freedoms.

6. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

7. Your Rights

If you are a resident of the UK or EEA, you have the right to:

• Access the Personal Information we hold about you.

• Request that your Personal Information be corrected, updated, or erased.

• Request that we transfer your Personal Information to another service.

To exercise these rights, please contact us using the details provided in Section 1.

8. Cookies

A cookie is a small file downloaded to your device when you visit our Site. We use functional, performance, advertising, and social media cookies to optimise your experience and provide our services. Cookies allow the website to remember your actions and preferences, improving your browsing experience.

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies can negatively impact your user experience. For more information, visit www.allaboutcookies.org.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Cookies Necessary for the Functioning of the Store

Name	Function	Duration
_ab	Used in connection with access to admin.	2y
_secure_session_id	Used in connection with navigation through a storefront.	24h
_shopify_country	Used in connection with checkout.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Tracking preferences.	1y
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Used in connection with shopping cart.	2w
cart_sig	Used in connection with checkout.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used in connection with customer login.	20y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	30 minutes, 3w or 1y depending on value
storefront_digest	Used in connection with customer login.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_one_experiment	Used in connection with checkout.	session
checkout_session_lookup	Used in connection with checkout.	3w
checkout_session_token_<<token>>	Used in connection with checkout.	3w
identity-state	Used in connection with customer authentication.	24h
identity-state-<<token>>	Used in connection with customer authentication.	24h
identity_customer_account_number	Used in connection with customer authentication.	12w

Reporting and Analytics

Name	Function	Duration
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_evids	Shopify analytics.	session
_shopify_ga	Shopify and Google Analytics.	session
customer_auth_provider	Shopify analytics.	session
customer_auth_session_created_at	Shopify analytics.	session